ASQ Calgary Blog
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on Friday, January 22, 2010
Category: Blogs
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(JavaScript must be enabled to view this email address)
on Friday, January 22, 2010
Category: Blogs
(2) Comments • Permalink
How do you handle “Human Error” as root cause of corrective action?
Is "human error" a true root cause?
Sometime I receive "human error" as corrective action root cause. Is this a valid root cause? How do you response to "human is not perfect" type of logic?